[Operation Policy]

This game service operation service (hereinafter “Operation Policy”) has details that the User (hereinafter "User") must be aware of in using the MIR M services.
If you can take the time to read the Operation Policy, we believe that you will be able to enjoy using our services a bit more.
Wemade Co. Ltd. (hereinafter “Company”) promises that we will put in maximum effort so that you can receive the service in a pleasant environment.
Anything not covered in this Operation Policy is subject to the Terms of Service or Operation Policy of WEMADE and WEMIX.

Article 1. General
1) The Operation Policy was designed to reasonably and fairly respond to the issues that could occur during the operation of any and all services provided by MIR M, and includes the detailed rules required in the Company operating the service, and the User using the service.
2) The Company can add, change, or delete details on the Operation Policy for efficient service operation. When details of the Operation Policy are added, changed, or deleted, the Company notifies this through notices.
3) This Operation Policy includes the detailed rules of service operations that are difficult to be included in the Terms of Service, and is a part of the Terms of Service. For damages that occur from the User not being aware of the details of this Operation Policy, it is difficult to provide help, so all Users must make sure to check the Operation Policy.
4) For details that are not specified in the Operation Policy, they are processed based on the terms and conditions, relevant regulations, and through general social norms shared by the Users and the Company, or standards equivalent to this.
5) The Operation Policy is applicable to all game-based services provided in the MIR M game and the official homepage, and when necessary, the Company can provide a separate Operation Policy and service guide (PLAYBOOK) for each service, and in this case the Company will make this accessible on the official homepage or service homepage.

Article 2. User’s Rights and Duties
1) The Company attempts to provide quality service to the Users. However, in order for the Company to be able to provide quality service to the Users, we request that you abide by a few items as follows.
2) The User must use their own information to link the account and use the game service. When using the service with another person’s information or false information, the Company is not able to provide any help on this, and you will be excluded from various benefits that the Company provides.
3) The Company does not acknowledge sharing, assignment, and cash transaction for items and accounts. For issues that occur from this (fraud, account stealing, etc.) you are not able to receive protection from the Company.
4) The Users are not allowed to copy, duplicate, change, translate, publish, broadcast, etc. the information gained from using the Company’s service, and are not able to provide this to other Users.
5) The Users must not try to interfere with regular work of the operation team through acts including misrepresenting Company employees or operation personnel, mediation, hindrance, etc. When disturbing the work of the operation personnel or misrepresenting them, your service use can be limited in accordance with the Operation Policy.
6) If the User discovers vulnerabilities in the game (bug, account stealing, illegal program) they must report through inquiry or report notice board, etc. If the User does not report but rather abuses or delivers this to another personnel, etc. this can be determined as an intentional unhealthy act and result in restrictions.
7) The User can use Customer Center to submit inquiries related to MIR M service.
8) If the User feels that they were unfairly treated or if a problem occurred during the service use process, they can use official channels such as customer center, etc. to inquire and request a modification.
9) If the User uses this service in a nation or region where MIR M service is not officially available, for issues occurring from this you are not able to receive protection from the Company, and using the service in violation of this article is regarded as waiving the Companys' responsibility for issues occurring from this.

Article 3. Account Management
1) The Users are fully responsible for the accounts they are using.
2) If the User has shared their personal information or account with another person and assigned/sold it through abnormal means, the Company does not acknowledge this, and the User is not able to receive any protection for issues that occur from this (fraud, account stealing, etc.).
3) If the User attempts cash/material transaction for items or accounts, service use can be restricted without warning, and the User will be unable to receive help issues caused by this.
4) The User must regularly change the password of their account to protect their information from unjust acts such as account stealing, etc.
5) Fraud often occurs due to personal negligence, and it is difficult to provide help for damages that occur from this. Therefore, please be careful with transaction or moving items so that you don’t receive damages such as misrepresenting an acquaintance by creating a similar character name, fraud using relationships, etc.

Article 4. Recovery Standard and Enquiry
1) If ‘currency’, ‘item’, ‘character’, etc. are lost or information is changed due to a technical error within the game, it can be recovered within the range in which data can be confirmed.
2) However, the Company is not responsible for damages that occur from User negligence, etc. as in the following examples.
① If the User has not connected their account to a partner service such as ‘Google’, ‘Facebook’, ‘Apple’, etc. or has lost the continue code information and received damages such as account loss, etc.
② If the User has made a mistake in using, selling, or crafting an item.
③ If the User’s play environment resulted in a loss of currency / item / scores such as power / content use count, etc. (network disconnection, game crash due to lack of memory, etc.)
④ ‘Fraud’ often occurs due to personal negligence, thus when damages occur as a result of fraud (However, to prevent additional damages, an investigation can take place to restrict service use in accordance with the “Operation Policy” for accounts where Operation Policy violation such as fraud, etc. are confirmed)
⑤ If damages occur from cash transaction and account transaction that are not acknowledged by the Company
⑥ If the User’s game use is suspended in accordance with the terms and conditions and/or the Operation Policy
⑦ If a serious problem in the game resulted in the Company temporarily suspending or restricting access to part or the entire game
⑧ If the loss was intentionally caused by the User, or if there is possibility of system setting violation or abuse within the game
⑨ Other cases where the Company has no reason of imputation
3) The Company supports the recovery only if the problem is recognized to have been caused by reasons attributable to the Company.

4) Recovery Request
① The User can request an appeal through the enquire feature in the customer center within the game within '7 days' of the issue occurring. However, if the User cannot do so, the User can submit the request with the support email address designated only for MIR M. (MIR M support email address: mirmsupport@wemade.com)
② Requests are processed consecutively in order of time submitted, and requests submitted to the customer center have first priority when being processed.
③ The request must be directly made through the account where a problem has occurred, with recovery request by another person not approved.
④ Paid items with expiration dates are recovered based on the request date.
⑤ The recovery request must abide by the above details, with recovery not possible if the proper process is not followed or if the deadline has passed.

5) Recovery request checklist (If they apply)
① When submitting a request regarding recovery, the User must also submit the following required information. (If the following information is not included, User information cannot be verified and the request cannot be confirmed.)
A. PLAY Wallet Address:
B. The full name of the service regarding the request
C. The issue that occurred while using the service regarding the request
D. Detailed description of the issue that occurred (The circumstances under which it occurred, cause, state before the issue occurred, state after the issue occurred, current status, suggestions for resolution). However, resolution of issues will follow the process of recovery and resolution as set by the Company, and may not be resolved according to the User's wishes.
E. The name of the item, character or NFT ID regarding the issue (All relevant information)

Article 5. MIR M Operation Standard and Special Policy
1) The Company performs the role required to provide the best environment in which the Users can enjoy the game service.
2) The operation team performs their given role from a neutral position, and does not interfere with disputes between Users in principle. However, for acts that violate the Operation Policy or in cases where normal service operation is considered difficult, they can review the case from a neutral perspective and take necessary measures.
3) The employees and operation team of the Company abides by the terms and conditions and this Operation Policy.
4) In accordance with the Privacy Policy and similar legislation, the Company safely handles the User’s personal information. The Company, employees, and operation team of the Company do not request, modify, or disclose User personal information unless otherwise specified by this Operation Policy, terms and conditions, and cases defined by the Privacy Policy. However, if there is an official request from the judicial authority, it can be provided to such institutions.
5) The operation team responds to the Users’ enquiry and requests as kindly and quickly as possible. However, for details on future updates that are not openly disclosed within the game, or details that cannot be revealed because of the nature of the service, we will provide limited answers, or not provide a response at all.
6) The Company receives all forms of bug and error reports that could occur on the game service from the Users, and makes an effort to check and process this.
7) For a User or multiple Users that have violated this Operation Policy, the operation team can apply various restriction measures as defined by the terms and conditions and Operation Policy.
8) If an unusual phenomenon occurs inside/outside the game service, the Company can temporarily suspend part or the entire service, and restrict access.
9) In accordance with relevant legislation, terms, and Operation Policy to establish a healthy game culture, protect teenage Users from harmful information, and to prevent violation of rights of specific Users such as defamation, etc. the operation team can edit, move, or delete User posts without prior notice, and can restrict service use if deemed necessary.
10) If it is determined that there is a violation of terms or policies, or if there is equivalent infringement, the Company can perform temporary account suspension for relevant investigations.
11) For User account protection and game service stabilization, the Company can request self-verification if necessary. At this time, if self-verification is not possible, game service use is restricted.

Article 6. Cautions to Using Blockchain Service
Blockchain service is provided for Users in regions where MIR M is officially serviced. If the User uses this service under abnormal circumstances or using abnormal access methods in regions where MIR M is not officially serviced, loss or problems occurring unerder these circumstances cannot be compensated or resolved. The Company provides its service in regions where official service is possible, and does not aim to publish this oservice to Users or groups of Users in specific regions or countries where this service cannot legally be used. Therefore, any and all Users who aim to use this service via App or Web in violation of the laws of the region and coutnry they belong to, must acknowledge that all results and responsbility belongs to them, and must resolves any and all issues on their own.
If the User does not agree with the Operation Policy of MIR M, the User must stop using this service. All responsibility occurring after using the service without agreeing to the Operation Policy belongs to the User.
1) The Company can designate some of the items of the service provided as NFT/FT content targets, and has the right to change, add, or cancel designated items at any time at the Company’s discretion.
2) The User agrees that the Company does not guarantee the permanence of value or existence of the items designated as NFT/FT items.
3) The NFT/FT items owned by the User is contents that are included or linked with the Company’s service, and the User agrees that the values of NFT/FT contents can be affected through updates, service change, termination, etc. based on the Company’s operation directions.
4) All issues caused by the use of NFT/FT contents are a result of executions personally made by the User upon agreement, thus the Company is not responsible for the situation.
5) Blockchain assets characteristically have very high variability, thus the Company has no responsibility or duties related to compensation for damages occurring from value variations in the owned designated NFT/FT content items.
6) The User is entirely responsible for the management of NFT/FT content items, and the Company takes no responsibility for issues that arise from poor management.
7) Blockchain related regulations and provisions are incomplete and uncertain, and new regulations and policies could affect blockchain-based contents included in the service provided by the Company.
8) The Company provides its service within a technically possible range, taking into account network status per digital asset.
9) The Company may provide a staking service for the currencies in MIR M. Contents regarding staking profit rate and usage will be made available on the webside. Also in this case, all responsibility is on the User participating in the staking service, and the Company does not guarantee anything other than the staking information provided on the website.
10) The Company may apply details (such as waiting periods, etc.) on each service differently, and the Company will make this information available on each service webpage on the service website.
11) Details for each service are determined based on the Terms of Service, Operation Policy, Playbook and network status of each service.
12) The Company may additionally request the User's personal information according to new regulations and legislations. In these case, if the User does not want to provide their personal information, the User may deny the request, and as a result of the denial, service use may be partly limited.
13) The Company is not responsible for any illegal acts such as money laundering and funding terrorist activites with regards to use of NFT/FT contents.

Article 7. Standards for Managing Restrictions of the Service
1) The Company forbids the User from abusing system bugs, etc. or sharing such details with other Users. In case of bug abuse, this is because it disturbs normal game progress and use of game contents.
2) Abusing system bugs is an act that goes against fairness between Users, so if Users are found to be abusing or sharing system bugs or problems, use of the game and any and all services provided by MIR M can be restricted and/or terminated without prior notice, so please pay attention.
3) Acts that disturb the public peace and norms can potentially cause huge damages to other Users, thus the following acts can result in service use restriction measures.
① For-profit advertisement or details deemed similar to advertisements
② Attempts related to unauthorized cash trading, account trading, trading across servers or if trying to instigate other Users
③ If seriously insulting the Company, other User or a third party, or if the contents correspond to defamation and slander
④ If the contents involve instigating illegal copies or hacking
⑤ If the contents are objectively recognized to be connected to a criminal offense
⑥ If the contents violate rights such as copyright, etc. of other Users or a third party
⑦ If spreading false claims or if it can cause misunderstandings for multiple Users
⑧ If misrepresenting the operation team and Company employees
⑨ If decoding, decompiling, disassembling or reverse engineering part or all of the software that the websites, apps, and smart contracts are composed of
⑩ If attempting to bypass all measures designed to prevent or limit access to parts of all of the websites, apps or smart contracts
⑪ If bullying or threatening Company employees or those on behalf of the Company, that are involved in providing part or all of the websites, apps or smart contracts
⑫ If copying or adjusting software on the website by including Flash, PHP, HTML, JavaScript or other codes
⑬ If the User, by uploading and/or sending, (or attempting to upload or send) viruses, trojans and/or other data, or by excessive use of capitalized text, and/or spam (posting the same text repeatedly), violates the continuous usage of the service websites and/or others' usage rights, and/or edits, damages, stops, changes or disturbs the use, function, operation and/or maintenance of the websites, apps, or smart contracts
⑭ If the User systematically searchs for data and/or other contents in the websites, apps, or smart contracts and, without the Company's written permission, directly or indirectly collects, compiles, and/or creates and/or compiles databases or directories
⑮ If the User, by sending unrequested electronic mails, and/or creating User accounts via automated methods or with false information, collects the User names of Users and/or electronic mail addresses, and/or using the websites, apps, or smart contracts without authorization
⑯ If the User evades, deactivates and/or interferes with security and related measures on the websites, apps or smart contracts such as measures that ban or limit the use or copying of contents, or other measures that limit the use of the websites, apps, smart contracts and/or contents
⑰ If the User interferes with, stops or causes massive disturbances on the websites, apps, smart contracts, and/or networks or services connected to the website
⑱ If it is determined that there is a violation of the above terms, or if there is equivalent infringement intended
⑲ Any and all behavior that may cause a service error or damage that the Company has not intended, via a method that is not part of the normal service provided by the Company
⑳ Any contents that violate the MIR M Terms of Service, the WEMIX Terms of Service, or other related laws

4) If performing fraud (all acts to gain unfair benefits in the game by tricking the other party), this is an act that causes serious damage to another User, so this can result in various restrictions based on the Operation Policy and punishments in accordance with relevant legislation.

Article 8. Naming Standard
The User can freely create or set all names used in the service such as character name, clan name, title, etc. and the profile image. However, if any of them are set as names/images that disturb other people, can potentially cause social issues, or if there is a potential of them being mistaken as the operation team, the name/image can be changed or measures such as game use restriction, etc. based on Operation Policy (for clan name, restriction of use for clan leader) could take place, so please pay attention.
1) Name/image that disturbs other people
2) Name/image that includes swearing, slang, advertisement, or suggestive/obscene contents
3) Racial or gender discriminating name/image
4) Name/image that includes details that belittle a specific person or location, group, or religion
5) Name/image that is determined to have intention of misrepresenting a Company, service, or person related to the original work
6) Name/image that can be recognized or misunderstood as someone who operates the service such as ‘Operator’, ‘Helper‘, ‘GM’, etc.
7) Name/image that is determined to have been created to lure unapproved cash transaction of items and accounts or with the intention of cash transaction
8) Name/image that is anti-social or determined to have been created to glamorize an anti-social person or organization
9) Name/image that is determined to possibility infringe a third party’s trademark, service rights, or copyright
10) Name/image that is determined to have advertisement purposes for specific items or websites (including non-profit websites)
11) Name/image that includes special characters that are not regular characters or symbols that are determined to be unidentifiable by the operation team, or were intended to be unidentifiable by the operation team
12) Name/image that may not be described in any of the clauses above, but may affect game operations or game environments may result in unfavorable measures in service use.

Article 9 Illegal Program Management Standard
1) Illegal program refers to programs, equipment, devices, etc. that are not provided or approved by the Company, which neutralizes the technical protection device on the game or service or was created to disturb normal operation.
2) The use of illegal programs disturb normal game service progress and disturbs a fair game environment to cause damages to other innocent Users.
3) The Company forbids the use, production, distribution, etc. of all illegal programs, and can pursue judicial measures depending on the seriousness of the issue.
4) If use of illegal programs is discovered or if use is suspected during the operation team’s game data investigation, for relevant investigation in accordance with the Operation Policy, the select account can be temporarily suspended.
5) All damages or disadvantages that occur from using programs not provided by the Company are burdened by the User.

Article 10. Bot Farm Management Standard
1) Bot Farm refers to all acts where multiple accounts are systematically or collectively using the game for profit purposes and gaining items or making them into cash via unjust means.
2) If the Company determines that abnormal game use repetitively occurs and is damaging other innocent Users, or is disturbing the maintenance of order within the game, the Company can restrict game use for the select account in accordance with the Operation Policy.
3) If the Company suspects forms of Bot Farms as follows, it can perform temporary account suspension for relevant investigations in accordance with the Operation Policy.
① If the game is illegally used using multiple accounts systematically and collectively with profit purposes
② If multiple accounts attempted to accumulate, give/transfer/trade in-game currency or used them for profit purposes
③ If unjust profits are gained by using multiple accounts in the same or nearby IP bandwidth in a similar pattern
④ If multiple accounts are systematically using the game using meaningless or similar character names
⑤ If illegal programs not provided or approved by the Company is created or is used to gain unjust benefits

Article 11. Game Use Restriction Standard
1. Game Use Restriction Standard
1) The game use restriction standard was established to protect the User from acts that disturb game progress or public norms as the User enjoys "MIR M".
2) If the User violates the use restriction standards specified on the Operation Policy, they can be restricted from use of service without prior notice.
3) All currency/item etc. gained through unjust means while violating the Operation Policy can be recovered or reduced by force.
4) If you have received use restriction measures, you can make an appeal request through the following procedure.
① You can request an appeal through the customer inquiry from [customer center] within the game. However, if the User cannot do so, the User can submit the request with the support email address designated only for MIR M. (MIR M support email address: mirmsupport@wemade.com)
② The appeal request must be submitted within 7 days of the use restriction being applied.
③ The appeal request is processed within 15 days of the request date.

5) The definitions of terms based on restriction standards are as follows.
① Permanent use restriction of game account: Use of game account and relevant services are permanently restricted.
② Use restriction: Use of all characters of the account with a punished character is restricted during the restriction period.
③ Forced change of character name: The character name is changed by force into a name set by the operation team.
④ Forced change of clan name: The clan name is changed by force into a name set by the operation team.
⑤ Forced change of title: The title is changed by force into a name set by the operation team.
⑥ Forced change of profile: The profile picture is changed by force into an image set by the operation team.

6) The game use restriction standards are as follows.
① The use restriction period and method can be changed under the operation team’s discretion.
② Duplicate cases can result in aggravated use restriction.
③ Even if the act is not included in the types above, use can be restricted under the operation team’s objective discretion.
④ If there is a record of sanction of the highest degree, the restriction goes back to the highest level or the use restriction period can be aggravated.



Type Detailed explanation First Second Third Fourth
Bad manner acts
Spreading false rumors, all acts that violate public order and norms
Use restricted for 1 day
Use restricted for 3 days
Use restricted for 5 days
Use restricted for 7 days
Acts that cause disturbance such as swearing, sexual expression, swearing targeting parents, advertisement, etc.
Acts that instigate hostility between Users or condemn an entire group
Spamming chat or clan notice board
Disturbing smooth game service of another User
Use restricted for 15 days
Use restricted for 30 days
Acts that intentionally disturb or interfere with normal game operation by the operation team
Misrepresenting operation team and employees Impersonating a Company associate or operation team to demand items, currency, requesting game and personal information, or such attempts Use restricted for 30 days Permanent use restriction - -
Naming/Profile (character name/clan name/title/profile image) Acts that violate “Article 8. Naming Standard” within the Operation Policy Name/image Forced change Name/image Forced change
Use restricted for 1 day
Name/image Forced change
Use restricted for 3 days
Name/image Forced change
Use restricted for 7 days
Leaking personal information
Leaking and distributing another User’s personal information without consent
Permanent use restriction of game account
Advertisement irrelevant to game service Disturbing smooth game service and operation of another User through for profit advertisements such as product advertisement, obscene advertisement, illegal gambling, providing prizes, service advertisements such as proxy for specific duties, etc. Use restricted for 30 days Permanent use restriction - -
Attempt of fraud Attempts of fraud Use restricted for 3 days Use restricted for 7 days Use restricted for 15 days Use restricted for 30 days
Fraud Intentionally deceiving and luring another User to gain unjust benefits such as item/game money, etc. within the game Use restricted for 30 days Permanent use restriction - -
Unapproved transaction act
Attempting to trade in-game contents (item/currency) through methods not approved by the Company, or setting up such transactions
Use restricted for 3 days
Use restricted for 7 days
Use restricted for 15 days
Use restricted for 30 days
Giving your account to another person in exchange for cash/material, etc. so that they grow your character on your behalf, or setting up such arrangements
Trading/attempting to trade/setting up trade of game accounts or in-game characters through methods not approved by the Company
Abuse of system error and bugs
After recognizing it is a bug, repetitively abusing this and seriously affecting the system, service or game environment
Use restricted for 30 days
Permanent use restriction
-
-
Using game or service error to affect balance and system, as well as game service such as in-game economic system, etc.
Illegal program
Attempting to use illegal programs or using programs that were modified/remade
Permanent use restriction of game account
(* Consultation with judicial authorities depending on the intensity of the matter)
Using, creating, and distributing illegal programs
Altering/remaking data and program relevant to the game that was provided by the Company
Using altered/remade programs, etc. or using them to abnormally use the game service
Distributing or spreading the altered/remade program or method of use to a specific person or unspecified individuals, or setting up such acts
Bot Farm
Systematically and collectively using multiple accounts with profit purposes to illegally use the game
Permanent use restriction of game account
(* Consultation with judicial authorities depending on the intensity of the matter)
If multiple accounts are systematically using the game with the same pattern(meaningless or similar character names, etc.)
If unjust profits are gained by using multiple accounts in the same or nearby IP bandwidth in a similar pattern
If multiple accounts attempted to accumulate, give/transfer/trade in-game currency or used them for profit purposes
If multiple accounts moved or collected in-game currency to a specific account
Stealing accounts
Accessing another User’s account and causing damages
Permanent use restriction
-
-
-
Unauthorized stealing of a payment method such as third party credit card, mobile phone, etc. to pay fees related to the use of game service such as purchasing paid items, etc.
Gambling Organizing unhealthy gambling within the game, helping with acts that promote gambling, or acts that advertise/spread/cooperate with this Use restricted for 7 days Use restricted for 15 days Use restricted for 30 days -
Spreading false information and disturbing gameplay
Spreading false information or secret information that has not been posted yet to gain unfair profits or cause confusion or damage for other individuals
Use restricted for 7 days
Use restricted for 15 days
Use restricted for 30 days
Permanent use restriction
Using system instability to disturb gameplay of another User
Extracting game service related data
Abusing Company and open market store process
Abusing process provided by the Company and open market store related to registration, transaction, refund, etc. to gain unfair profits or spreading relevant abuse methods
If performing subscription retraction or refund through open market store, immediately restrict use of game account permanently
* Using one or multiple IDs for profit purposes or systematically abusing Company and open market store process can result in judicial measures.

 

2. Use Restriction Standard and Notes Regarding Blockchain Contents
① Use Restriction: In cases where article 7 (Standards for Managing Restrictions of the Service), article 9 (Illegal Program Management Standard), or article 10 (Bot Farm Management Standard) of this Operation Policy applies, the use of the account (game and PLAY Wallet) and all services related to blockchain may be permanently restricted.
② In cases where the User is determined to have taken part in an act that may warrant use restriction with regards to each of the services within blockchain service, all service use, including the service with use limited, will be limited. However, even in these cases the User may request an appeal by requesting that the fact that the User did not take part in a restricted act be proven and confirmed, and the appeal request and enquiry must proceed according to the procedures set by the Company.
③ Use restriction is strictly applied following the principle of zero tolerance.
④ The use restriction period and method can be changed under the operation team’s discretion.
⑤ Duplicate cases can result in aggravated use restriction.
⑥ Even if an act is not included in the types above, use can be restricted under the operation team’s objective discretion.
⑦ Anything not covered in this article is subject to the Terms of Service or Operation Policy of WEMADE and WEMIX or related legislation.

Article 12. Clan Management Standard
1) To delegate the rights of clan leader, the clan leader must personally perform the delegation. However, if the clan leader character is deleted (including account being deleted) or does not access for more than 30 days, the clan member that satisfies the requirements below is automatically delegated the rights of clan leader.
<Clan leader automatic delegation standard>
If the clan leader character is deleted or does not access for more than 30 days (including cases where game use is restricted in accordance with the Operation Policy), the clan member that satisfies the requirements below is automatically given the rights of clan leader.
① Given to the clan member of the highest rank other than the clan leader
② If there are 2 or more clan members satisfying ①, the clan member that joined the clan earlier
③ If the clan leader's character has been deleted and there is no other character to delegate the rights of clan leader to, the clan is deleted.
④ If clan leader rights are being delegated because the clan leader's character has not accessed the game for 30 days or more, the clan will not be deleted despite there being no other character to delegate clan leader rights to.
2) The character who transferred the clan leader rights is changed to the previous rank of the member that newly became the leader.
3) If there is an issue on the system or an issue that violates the Operation Policy occurs within the clan, the Company may designate and appoint a clan leader
4) According to our policy of the deletion of dormant accounts, any dormant clans that don't have any activities within 2 months in the MIR M game server or have all of their clan members as dormant accounts will be subject to automatic inactivation or deletion.

Article 13. Non-access Character Management Policy
1) To provide optimized service environment and for smooth game operation, the Company may delete characters or character names that satisfy the following.
① Account that does not have MIR M service access record for more than 2 months.
② If the level of the character satisfying ① above is 10 or less
③ If there are no transaction records for characters that satisfy both ① and ②
2) Characters (including game information) and character names deleted in accordance with the above items cannot be recovered.

Article 14. Dormant Account Policy
1) To prevent the User’s character or account being used for unfair purposes and to provide smooth service, the Company may delete an account/character or separately save it if it satisfies the following.
① A User account or character that has no access record for more than 12 months
② If the purchased paid item or a paid item with usable time remaining is no longer in the User account or character of ①
2) If classified as dormant, the account can undergo notification and guidance period of 30 days before all information of the game ID or character deleted or separately saved. During the guidance period the User may access the game and disable the dormant state.